Terms and conditions of use
Delivery and Return Policy
We ship our orders within 2 - 3 business days when item is in stock. Our standard delivery time is 7 - 10 business days. Items that has production date can have longer than standard delivery time. We offer free Fedex or UPS ground shipping with each order for contiguous U.S states.
AW Rugs & Carpet stands behind every product we sell. If for any reason you are not 100% satisfied with your purchase, return it within 30 days after receiving the merchandise and we will exchange it, give you store credit or refund the purchase price, whichever you prefer. Personalized and custom-made items are, regretfully, non-returnable, unless there is damage or a defect in which case we will happily provide a replacement of the item you ordered. We recommend that packages be sent back to us with UPS or FedEx Ground or any other carrier that can track and insure its packages. You are responsible for damages caused to merchandise by the carrier on the way back to our warehouse. Please be sure to insure the packages for full amount. Make sure to call or email us with the tracking number so that we can track the package for you and issue credit immediately upon arrival. You are responsible for shipping costs back to our warehouse. We do not accept rugs that have been damaged or soiled. No refunds after 30 days.
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of errors, and your electronic display may not accurately show the actual colors and details of the products. All products are subject to availability. Prices for all products are subject to change.
Purchases and Payment
You agree to provide current, complete, and accurate purchase and account information for all purchases made via AWCarpet.com. Sales tax will be added to the price of purchases as deemed required by the law. All payments shall be in U.S. dollars.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order received.
You may be required to register with the us. You agree to keep your password confidential and will be responsible for all use of your account and password.
The content of the AWCarpet.com website is protected by international copyright.The contents of this website may not be copied or redistributed in any form without the owner's permission.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied UNLESS STATED BY THE PRODUCT MANUFACTURER. AWCarpet.com does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.